Norbert Fuchs

Economics Engineer, focus on communications technology, Technical University of Berlin

Longstanding experience in management consulting gained in Big 4 as well as specialized consultancies (AT&T, Deloitte, convio)

Specialized on projects in the ICT and Energy industries

Entrepreneur / MD since 2002

Expert for ICT service portfolio optimisation and ICT Sourcing

Focus

• Optimisation of product and service portfolios
• Strategic repositioning
• Engineering of customer-oriented processes
• Pragmatic management of top projects

Core Competencies

• ICT product and service portfolios
• Implementation of new products and services
• Outsourcing, Service Request Management
• Strategy development and implementation in the IT, Communications and Energy industries
• Post merger integration
• Design and enforcement of lean IT architectures
• Leadership concepts and culture
• International project & program manager

Relevant Project Experience

• Large ICT outsourcing, service portfolio and service request management for a large energy group
• Several Post Merger Integration projects in the IT, Communications and Energy industries
• Strategic decision for future service provider structure
• Production consolidation, implementation and internationalization of modular IT services for a large ICT service provider
• Strategy reviews for IT service providers
• Implementation and optimisation of programme management
• CRM Implementation in a Corporate Sales organisation

Personal data

• Living in Hamburg, Germany
• Languages: German (native), English (business fluent)
• Personal strengths: Analytic thinking, pragmatic approach, strength-orientated, cooperative, focused